Emily Ramasamy joined NCCD's Madison office in 2014 and currently serves as program support manager. In this role, she supervises and manages work requests for the program support team and participates in system improvement, planning, and goal setting. She also assists in producing manuals, reports, presentations, and various other documents. Prior to this, Emily worked as an account coordinator for a national nonprofit housing and credit counseling agency, helping people achieve financial freedom and remain in their homes. She has a BS in economics from the University of Wisconsin–Madison.