NCCD Blog

NCCD Blog

May 8, 2017 | Kathy Park
For mission-driven organizations, a mission statement represents the idealized “self.” It’s the ultimate statement about what we want to be and do in the world. As CEO of NCCD, it is my job to hold up the mirror and discern how closely the reflected image resembles where we want to be. Not surprisin…
May 1, 2017 | Douglas Smith, Program Associate, NCCD
Doug Smith
If you were to ask what I do, I wouldn’t hesitate with my response: I’m a social worker. Both my undergraduate and graduate degrees are in social work. All my professional experience is in social work, mostly in direct service with youth in crisis and their families. Because of this, when I began my…
April 24, 2017 | Steve Bishop, Senior Associate, Annie E. Casey Foundation
A note from Katie Nachman: As I mentioned early in this blog series, well-intended interventions may have unintended consequences. To illustrate this point, I reached out to a colleague at the Annie E. Casey Foundation (AECF)—an important partner in NCCD’s juvenile justice work. Steve Bishop is a se…
April 17, 2017 | Katie Nachman, NCCD Researcher
When facilitating a workgroup or meeting of any kind, it is helpful for the group to have a phrase, agreed upon in advance, that can be used to respectfully pause and refocus an off-topic conversation. “Land the plane” is one phrase that NCCD staff use for this purpose, and I would like to use it to…
April 10, 2017 | Katie Nachman, Researcher, NCCD
As a social worker, I was used to having team meetings with clients and their social support systems. Without the insights that come from a client’s support system, it can be difficult to know if the proposed intervention is relevant to the client’s needs. When NCCD works with an agency or jurisdict…
April 3, 2017 | Katie Nachman, NCCD Researcher
In previous blog posts, I discussed the problems that can arise from a lack of systems thinking and the barriers to understanding juvenile justice systems. Fortunately, we have a model to study: The health care industry has been mapping and analyzing systems for many years. Why apply the health syst…
March 27, 2017 | Katie Nachman, Researcher, NCCD
In my last blog post I talked about the unintended consequences of a lack of systems thinking. As a social worker, if I had had better communication with other professionals as well as with my client, the situation might have turned out differently. So why aren’t more people talking about systems th…
March 20, 2017 | Katie Nachman, Researcher, NCCD
With a background in social work, I used to engage with clients involved in multiple public service systems. I often saw well-meaning efforts fail because these systems did not interact, and the client’s individual needs were not addressed through the context of the larger community and society. One…
March 20, 2017 | NCCD
Due to the complexity of most social service systems in the United States, it can be challenging for workers to know how their actions interact with those in another part of the system and the results that may have for those they serve. “Systems thinking” is a way to solve this problem. Systems thin…
March 6, 2017 | Sarah Hesse
“Make it easier for users to find what they need.” Tim Connell, director of application development, scribbled those words on his dry-erase board over a year ago, as he pondered the next version of SafeMeasures®. SafeMeasures, NCCD’s web-based analytical reporting service, turns human services data…