Sarah Hesse, a business analyst with NCCD, has extensive experience in technical writing, editing, and customer service. She joined NCCD in 2005 as the editor, where she edited various texts, implemented a comprehensive style guide, and created document templates. In 2007, Sarah joined the SafeMeasures® team, where she acts as liaison between SafeMeasures users and technical staff. She further supports the SafeMeasures user community by administering SafeMeasures client contracts, developing training materials, writing and editing SafeMeasures report text and help screens, and creating SafeMeasures promotional materials.
Sarah has bachelor’s degrees in English literature from the University of Wisconsin–Eau Claire and in professional writing from the University of Wisconsin–Milwaukee.